Majestic 109

Providing proactive, end-to-end IT support that keeps your business running smoothly and securely.

Your IT should just work. With Majestic’s managed IT services, it does. We monitor, maintain, and support your systems 24/7—so you can focus on growth, not glitches. From helpdesk to infrastructure, we’ve got your back.

Iconmajestic red 9

Monitoring & support

Downtime disrupts business. We proactively monitor your systems and resolve issues before they impact operations.
Iconmajestic red 5

Device & endpoint management

Managing devices manually is inefficient. We centralise control and ensure all endpoints are secure and up to date.
Badge checkmajestic red

Patch & update management

Missed updates can lead to vulnerabilities. We keep your systems current and secure with automated patching.
User pinmajestic red

User support & helpdesk

IT issues can frustrate staff. Our responsive helpdesk provides fast, friendly support to keep your team productive.
Iconmajestic red 8

Performance optimisation

Slow systems hurt efficiency. We fine-tune your infrastructure to ensure optimal performance and reliability.
Iconmajestic red 1

IT asset management

Tracking hardware and software manually is error-prone. We provide visibility and control over your IT assets.

Connect with Majestic and talk about how our managed IT can help achieve your business goals

The impact of managed IT

0 %

Organisations using managed IT services report an average cost reduction of 25-45% compared to maintaining equivalent in-house IT capabilities.

0 x

Organisations without managed IT services experience 3.4x more unplanned downtime, with an average cost of $5,600 per minute for critical systems.

0 %

76% of businesses report improved IT predictability and reduced unexpected expenses after moving to managed IT services.

Majestic 139

Imagine Having a Technology Partner Who’s as Invested in Your Success as You Are

When IT works, your business thrives. But when it doesn’t, everything slows down. With Majestic as your managed IT partner, you’re not just outsourcing support—you’re gaining a trusted advisor who understands your business, anticipates your needs, and acts in your best interest.

We don’t just fix problems—we prevent them. We don’t just manage systems—we empower your people. And we don’t just respond to issues—we build a technology foundation that supports your growth, resilience, and peace of mind.

It’s not just about IT. It’s about having someone in your corner—every step of the way.
Reach out to explore how Majestic can support your business
Contact us

Testimonials

We just wanted to let you know that we have been very pleased with the way our data migration project progressed. The Majestic team have done a terrific job in supporting PHH to make the change not only with their technical expertise but with their personal interface with various individuals has been outstanding.
Majestic Computer Technology delivers every day, by giving me and my team peace of mind that our IT systems are operating as they need to. Working with Majestic is like "chalk and cheese" in comparison to our previous provider. I used to have to follow everything up multiple times to get things addressed. Now I don't have to do anything reactive, Majestic tells us if anything is happening often before I've even heard about it.
Thanks to the Service Level Agreement we now have peace of mind in relation to our network being exposed to risks. The IT team at Majestic Computer Technology has always been professional and proficient, and their response to IT issues has always been first class. I have no hesitation in recommending the Majestic Service Level Agreement to any company requiring IT support.
We have relied on Majestic Computer Technology for many of our IT needs and the team have impressed us all with the efficient and professional service they provide us. The cost of downtime can be enormous so it's essential to have access to an IT team that provides prompt solutions.

Vendors
Microsoft
AWS
Kaseya
Fortinet
Cisco
Datto
Microsoft azure
Nable
Salesforce
Swoop
Vmware
Dell
Lenovo
Intel
Exclaimer
Clinical laboratory technicians analyzing blood sa 2025 03 08 09 23 13 utc

Majestic and the Australian Gynaecological Cancer Foundation working for a brighter future

Gynaecological cancers account for about 10% of cancers in women

Frequently asked questions about advisory

Didn't find the answer you were looking for?
Contact us
What exactly does a Managed Service Provider (MSP) do, and how is it different from traditional IT support?

An MSP provides proactive, end-to-end IT management and support. Unlike traditional break/fix models that respond only when something goes wrong, an MSP continuously monitors your systems, prevents issues before they occur, and ensures your technology is aligned with your business goals. Services typically include 24/7 monitoring, helpdesk support, cybersecurity, patching, backups, and strategic IT planning—all delivered under a predictable monthly cost structure.

What services are included in a typical managed IT package?

While offerings vary by provider, a comprehensive managed IT package usually includes:

  • 24/7 system and network monitoring
  • Helpdesk and remote support
  • Patch and update management
  • Endpoint protection and antivirus
  • Backup and disaster recovery
  • Cloud and infrastructure management
  • IT asset tracking and reporting
  • Strategic IT consulting and planning

At Majestic, we tailor our packages to your business size, industry, and risk profile—ensuring you get the right level of support without paying for services you don’t need.

Will we still need internal IT staff if we partner with an MSP?

That depends on your business model and internal capabilities. Many small to mid-sized businesses fully outsource IT to reduce overhead and gain access to broader expertise. Others retain internal staff for strategic initiatives while outsourcing day-to-day operations and support. We’re flexible—we can operate as your full IT department or work alongside your internal team to fill skill gaps and extend capacity.

How do you ensure uptime and minimise business disruption?

We use enterprise-grade monitoring tools to detect anomalies and performance issues in real time. Our proactive maintenance approach includes regular patching, system health checks, and automated alerts—allowing us to resolve issues before they impact your operations. We also implement robust backup and disaster recovery plans to ensure business continuity in the event of a major incident.

Can you support our remote or hybrid workforce?

Absolutely. We provide secure remote access solutions, endpoint management, cloud collaboration tools, and user support for distributed teams. Whether your staff are in the office, at home, or on the move, we ensure they stay connected, productive, and protected.

Industry solutions

With over 30 years of experience across industries, we blend IT expertise and business acumen to provide trusted advice and practical solutions, empowering you to make impactful business improvements and focus on what truly matters.