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The role of business in community

We believe that businesses have both the opportunity and responsibility to be powerful catalysts for positive change. As a family business, we understand that our impact extends far beyond the services we provide—it ripples through the lives of our team members, clients, and the broader community.

We don't see business and community as separate spheres, but as interconnected parts of the same ecosystem. When businesses thrive ethically and purposefully, communities flourish. This perspective shapes how we approach every aspect of our work, from the clients we choose to partner with to the solutions we implement.

We measure our success not just by financial metrics, but by the meaningful difference we make in building stronger, more resilient communities for generations to come.

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The family we serve

As a family business ourselves, we understand the unique dynamics, challenges, and strengths that come with family-centered organisations. We help forward-thinking organisations run safer, smarter, stronger and build for what's next, with a special focus on supporting other family businesses and organisations that strengthen families in our community.

Many of our most valued partnerships are with organisations in the not-for-profit sector who share our commitment to creating positive social impact and supporting family values. We approach these relationships not just as a service provider, but as an extension of their family.

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Technology as a Force for Good

We believe that technology has the power to create positive change beyond business growth. Our commitment to social responsibility stems from a simple belief: with expertise comes responsibility. As technology leaders, we have the opportunity—and obligation—to ensure our work contributes to a more equitable, sustainable, and connected world.

Read more about our commitment to our social responsibility

Environmental sustainability

We believe that protecting the planet starts with the choices we make every day. We're committed to reducing our environmental footprint by embedding sustainability into every part of our business—from the way we work to the partners we choose.

Our sustainability policy outlines our approach to strategic supplier selection, reducing single-use consumables, and promoting re-use and recycling across our operations. We’ve built a culture that empowers our team to lead with purpose, championing initiatives that drive meaningful environmental impact.

Proudly 100% paperless, Majestic also offers e-waste services to clients across Australia. This includes the responsible collection and recycling of hard-to-dispose-of items like printers, cartridges, computers, cables, monitors, and more—because we believe technology should never come at the cost of the environment.

Ethical business practices

Integrity is the foundation of everything we do. We are committed to upholding the highest ethical standards across our operations, ensuring that our business practices reflect our values of fairness, transparency, and respect for human rights.

Our ethical framework guides how we engage with clients, partners, and each other. From rigorous supplier assessments to inclusive hiring practices, we embed ethical decision-making into every layer of our business. We actively monitor our operations and supply chains to identify and mitigate risks related to modern slavery, and we proudly maintain a voluntary statement outlining our approach to responsible sourcing and risk management.We believe that ethical leadership starts from within. Our team is empowered to speak up, challenge assumptions, and champion initiatives that promote equity, diversity, and accountability. Through ongoing training and open dialogue, we foster a culture where doing the right thing is not just encouraged—it’s expected.

Diversity, Equity and Inclusion

Our commitment to Diversity, Equity, and Inclusion thrives at the heart of our cultural identity, where we actively embrace the rich tapestry of human experience as our greatest competitive advantage. We celebrate the unique perspectives that emerge from diverse backgrounds, varied thinking styles, and complementary skill sets, recognising that innovation flourishes most vibrantly at the intersection of difference.

Our collaborative environment encourages team members to bring their authentic selves to work, creating a cultural mosaic where contrasting viewpoints aren't merely tolerated but enthusiastically welcomed as catalysts for creative problem-solving and market insight. We've cultivated decision-making processes that intentionally draw upon this cognitive diversity, ensuring all voices contribute to our strategic direction and daily operations.

By nurturing this inclusive culture, we've witnessed firsthand how teams with varied life experiences and approaches consistently outperform homogeneous groups in adaptability, customer understanding, and breakthrough thinking—transforming our diversity from simply a moral imperative into a powerful engine driving our sustained marketplace success.

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Our commitment to compliance

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About us

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