This extract from Peninsula Home Hospice Annual Report 2019-2020 has been reproduced with the permission of Rachel Bovenizer, CEO. A complete copy of this document
HEALTH & SOCIAL SERVICES ORGANISATIONS
Align your technology investment with your organisational goals
What if your technology investment was geared to create maximum impact for the future, instead of just making your operating processes more cost effective?
In most small and medium sized healthcare, social services or professional service firms, typically the focus is on streamlining operations using technology as the solution for inefficient manual processes.
While that approach is a natural way to view change and indeed delivers some benefits, it is ultimately flawed because new technology enables so much more capability than what was possible in the past. Merely improving old processes, fails to capture the possibilities available through design thinking. Not only that, but processes that are improved from the bottom up may end up serving users, though often fail to effectively align with the organisation’s overall objectives. This results in technology investment not achieving its potential, or worse yet, causing damage that takes significant effort to correct.
There is a better way.
Our goal is to work with you using a top down approach, to attain your organisational goals, to be a leader in your field, to innovate and achieve excellence, so that you can grow and have a greater impact.
We work together with our clients to help them become more effective first, then become more dynamic, cross-functional, streamlined, and efficient.
Majestic works with organisations to develop appropriate technology that augments human effort required to deliver optimal outcomes, through specific assistance, enhancing future capability to achieve their vision.
What We Do
It is reasonable to assume that most IT service providers do the ‘IT’ part well – though some perhaps better than others. Technology skills, ability to ensure the “lights stay on”, managing your systems, ensuring your data is safe and helping you get back on track if or when something goes wrong – these are all important of course, but they are also a given.
Our business focus, ability to recognise patterns, our experience and the ways in which we interact with your organisation, are what distinguishes us from other IT services companies. Being able to provide timely advice, being perceptive, having awareness and understanding of your business needs, is at the core of who we are. And then, getting involved in your internal management discussions, being able to share our knowledge with you clearly and insightfully, so that you can excel in today’s challenging environment, is the reason we exist.
Partnering with you, to understand what’s important and where we can really make a difference
Streamlining processes, to reduce costs and better align technology to your business requirements
Enabling smarter use of technology, for competitive advantage and productivity improvements
Supporting your strategic programs, to help you deal with disruption and harness opportunities
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Background Peninsula Home Hospice (PHH) was born from a recognised community need and established by a group of volunteers eager to ensure those wanting to
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