Case Study: Cloud Migration and Cybersecurity Uplift for Professional Services Firm

A Melbourne-based professional services firm with an offshore team in the Philippines engaged Majestic to conduct a comprehensive IT audit. Although the firm had an internal IT team, the audit uncovered several critical issues:

• Legacy on-premises infrastructure nearing end-of-life
• Security vulnerabilities and lack of visibility into cyber maturity
• Limited scalability to support hybrid work and distributed teams
• High operational overhead and reactive support model

The firm recognised the need for a more proactive, secure, and scalable IT environment to support its growth and client commitments.

Cloud Migration & Outsourced IT Model:
Following the audit, Majestic recommended migrating core infrastructure to Microsoft Azure and the management team decided to transition to a fully outsourced IT model.

Key Implementation Highlights:

• Designed and deployed a secure, scalable Azure environment tailored to the firm’s distributed workforce
• Executed a phased “lift and shift” migration of virtual machines (VMs) with minimal disruption
• Transitioned IT operations to Majestic’s managed services model, including:
  • IT support
  • Strategic technology planning

Cybersecurity Uplift:

• Conducted a full Essential Eight assessment to benchmark the firm’s cyber maturity
• Implemented core mitigation strategies including application control, patch management, multi-factor authentication, and daily backups
• Established a roadmap for ongoing compliance and cyber resilience

• Improved Security Posture: The firm now has full visibility into its Essential Eight compliance and has implemented foundational controls to support long-term cyber safety
• Strategic Focus: The leadership team have added Technology Planning, Risk Management (to include Cyber Security) onto their standing agenda
• Enhanced Performance: Core applications run faster and more reliably in the cloud
• Strategic Focus: Internal teams are able to focus on client delivery, while Majestic manages day-to-day IT operations

“We now have improved performance, increased confidence in our key applications, and a more secure environment—freeing up our teams to focus on delivering value to clients.”

To further strengthen its cybersecurity posture and foster a culture of cyber awareness, the firm is now:

• Implementing a company-wide Cyber Security Awareness Training Program
• Conducting routine phishing simulations to test and reinforce staff readiness
• Rolling out password management processes and policies to improve credential hygiene and reduce risk