At Majestic, we constantly strive to provide the best service to our clients. We never look over any possibility to make the service even better. As a part of SLA improvement, we conduct regular workshops to our staff which emphasise about the services and betterment of them.
Here are updates we have made to our monitoring software in order to provide even better service.
- Filter Editor – This Filter editor allows us to manipulate different filtering criteria to help you single out specific patch jobs.
- New Device Commands – We have updated our device section by introducing new commands such as wake device and refresh device.
- Backup manager – With a simple interface and powerful filters to quickly isolate servers and workstations, backup manager can help identify potential issues quickly.
- Remote monitoring – Remote monitors run on every agent enabled computers and report on the operating conditions of both hardware and software components.
- More Resistant – We continuously provide information on how to recognise and avoid common forms of cybercrime and offer advice to those who have fallen victim.
Majestic Computer Technology’s Service Level Agreement includes all the above features, giving you a sense of security and ensure that you are in safe hands.
