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PROJECTS SERVICES AND CONSULTING

The most effective IT solutions are not about the technology. Rather, they are about you how well these solutions serve your operations and organisational goals.

We design and implement IT solutions that do just that!

Our team combine industry experience and IT know-how to deliver what your organisation needs with transparency and to a defined budget.

Our Onboarding Process

Of course, there are key IT principles that are common across most businesses, but it’s naive to assume all organisations are the same. Each business has their own way of operating, their own systems and their own idiosyncrasies.

Before we start working with you, we conduct a Network/Systems Audit.

We explore your current IT infrastructure and practices, gain an understanding of your key processes and challenges and establish opportunities for improvement in support of your specific business goals.

The Audit process itself is customised to meet your individual needs. Based on an initial discussion with your team, we will establish how in-depth the audit process needs to be.

The first key focus of the Audit is to identify areas of your infrastructure that require immediate attention.

The implementation of these critical recommendations brings your organisation to a functional level where onboarding for IT Managed Services become possible.

Over the course of the Audit and service onboarding you will gain a feel for how we work and communicate.

Effective IT solutions to achieve your organisation’s goals

Once a need has been identified for a new or alternate solution, we document both the current and desired states of your IT solution. We take additional care to determine if there are potential issues or risks.

Our aim is to provide you with a clear understanding of where you are at as well as alternative options to help you meet the identified objectives.

Once there is agreement on the most appropriate course of action, we implement the chosen solution, along with any required hardware and software.

Projects commonly include:

  • Solutions for servers, data storage, end user devices and networking
  • Data centre and cloud migrations
  • Wireless connectivity and mobility
  • Communication and collaboration capabilities – such as, VOIP, email, messaging and video conferencing

Effective IT solutions to achieve your organisation’s goals

Once a need has been identified for a new or alternate solution, we document both the current and desired states of your IT solution. We take additional care to determine if there are potential issues or risks.

Our aim is to provide you with a clear understanding of where you are at as well as alternative options to help you meet the identified objectives.

Once there is agreement on the most appropriate course of action, we implement the chosen solution, along with any required hardware and software.

Projects commonly include:

  • Solutions for servers, data storage, end user devices and networking
  • Data centre and cloud migrations
  • Wireless connectivity and mobility
  • Communication and collaboration capabilities – such as, VOIP, email, messaging and video conferencing

Transparency of solution options and costs

Our aim is to offer options, make recommendations and suggest the optimal solution. Utilising our broad expertise in we help you understand the pros and cons of each option, how it addresses requirements and what you can expect. With a variety of vendors and products at our disposal, we work with you to choose the solution which will best meet all of you needs. We place emphasis on both functionality and cost effectiveness (including support and maintenance).

We consider whether it is appropriate to retain, retire and/or refresh any of your existing technology investment. In most cases, our recommended solution will involve a combination of these options.

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