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ADVANCED PRECAST SLA IMPLEMENTATION PROJECT

Majestic was appointed to provide a more comprehensive network maintenance/support solution which was required to ensure a smoother running network at Advanced Precast

Advanced Precast (Aust) Pty Ltd (established in 1992) has grown to become one of Australia’s market leaders in the field of precast concrete. Today they service Melbourne Sydney, Canberra, Brisbane, Gold Coast and the surrounding areas and currently employ 160 people across three states comprising construction workers, engineers, detailers and administrative staff.

Majestic completed the successful project by:

  1. Replacing the traditional Break Fix Model with more advanced Managed Service Model.
  2. Putting in place the Majestic Service Level Agreement to ensure the following:
    • Guaranteed Response Time
    • Regular Network Maintenance
    • Network Monitoring & Alerting
    • Fixed IT Support Cost
    • Regular Patch Management
  3. Designing a comprehensive Disaster Recovery Plan
  4. Implementing and managing Security and Secure Remote Access

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